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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Burns

August 31, 2026

5  out of  5
rating by Scott Burns
"Caine Hoffman and the team have been great to deal with as we navigate changing residency to Wisconsin. Very responsive and easy to work with."
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Caitlin Clark

August 21, 2026

5  out of  5
rating by Caitlin Clark
"I had a great experience getting renter's insurance from Tyler! I was set up with everything I needed quickly and easily"
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Heather

August 17, 2026

1  out of  5
rating by Heather
"1. Tyler and his staff have failed to make requested necessary changes to my 4 policies for 5 months, despite numerous phone calls.
2. This office also charged me for my roommate’s motorcycle policy and added it to my account in addition to his account.
3. I’ve had nothing but issues with this location and it takes them days to weeks to return phone calls/texts. Also, everyone blames the other agent and nobody owns up to their mistakes.
4. I’m moving all my policies to a different location. Don’t waste your time with this agent. Their actions prove that your business is not important to them. Horrible service.
(State Farm is great!)"
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Storm Schmitt

August 17, 2026

5  out of  5
rating by Storm Schmitt
"I highly recommend Tyler Peterson - State Farm. They are incredibly knowledgeable and always take the time to make sure we understand our options and have the right coverage for our needs. The entire team is professional, responsive, and genuinely cares about our family’s best interests. It’s great having an insurance agent we can trust and feel confident turning to whenever we have questions or need assistance."
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Driftless MC's

August 17, 2026

5  out of  5
rating by Driftless MC's
"Big thanks to Tyler and Caine for always making any claims or changes easy Same office different insurance Guys but our family has been at that office a life time and they definitely do their job!!Thanks again guys!!"
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Chaudhary Yogesh

August 10, 2026

5  out of  5
rating by Chaudhary Yogesh
"When ever I had problems ya any questions they help me lot."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Julie Chaloner

July 29, 2026

5  out of  5
rating by Julie Chaloner
"Tyler and his team are easy to work with. They were able to quickly get a renter’s insurance policy created for my son who is attending UW-Madison. We’ve always worked with State Farm but are from out of state so needed to find someone local. If you’re in a similar situation, don’t hesitate to reach out to Tyler."
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Jack Parham

July 16, 2026

5  out of  5
rating by Jack Parham
"Caine is quick to respond, very professional and keeps things simple!!"
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Lisa Talbot

June 24, 2026

5  out of  5
rating by Lisa Talbot
"Tyler was fantastic to work with! We needed a property insurance quote, and when our sellers decided to close faster than expected, he jumped right in and got everything handled quickly and without any stress on our end. He even added our vehicle to the policy on the spot so we could get the multi-policy discount.

We’re in Michigan, and Tyler made sure we were fully covered there — so if you’re outside Wisconsin, it’s worth checking which states he’s licensed in, because he might be able to help you too.

10/10 recommend. Attentive, responsive, and genuinely helpful when we needed it most."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Peterson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Marlene Lawton

June 23, 2026

5  out of  5
rating by Marlene Lawton
"I was very nervous about changing policies. Was with my previous one for over 10 years simply because I was not comfortable switching. I got quotes from lots of agents. Then State Farm popped up....why not...I called and got the nicest and most patient agent on the other end. Tyler was so kind and answered all my questions, shared information in a manner even I could understand. I was so excited. I felt very confident from the beginning. My rate was way below what my previous agent was charging me. Customer service is rated excellent.
This morning I was struggling with my app and had a policy question as well. Called and got Zach. Oh my he was just as nice and considerate. I hope i will have a long and pleasant stay with this company. You really need to call and get a quote. You won't regret it"
We responded:
"Thank you so much for the 5-stars, Marlene! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Matthew

June 17, 2026

1  out of  5
rating by Matthew
"Horrible. I was transferred over to this agent randomly and with no say years ago, despite liking our other one. Had a claim from the April 2026 hail storm. Ran into numerous issues with the claim process, so contacted Tyler directly for some assistance (after all, that's what their ads always say -- here for the assist or whatnot). Never received a response from him. State Farm as a whole has been a nightmare to work with for our hail claim, and this agent just ignored me, so would not recommend."
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Katey Niebuhr

June 17, 2026

5  out of  5
rating by Katey Niebuhr
"The people at tyler peterson state farm go above and beyond to help you out.They are the best."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Chuck Schobert

June 12, 2026

5  out of  5
rating by Chuck Schobert
"Caine and Zach, have been helping me through several months of recovery from severe hail damage. I appreciate them working hard to answer my questions. And help us with insuring our new car."
We responded:
"Thanks so much for the fantastic rating, Chuck! We are so glad you had a positive experience with us here on State Farm Agent Tyler Peterson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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MaryJudith Pollock

June 5, 2026

5  out of  5
rating by MaryJudith Pollock
"I had damage to my home and roof as a result of the recent hail storms. My claim is being handled quickly and efficiently by Caine Hoffman at the Tyler Peterson State Farm Insurance Office. I give them 5 stars as a review."
We responded:
"We appreciate your review, MaryJudith. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Peterson’s Team here in Madison ! "
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Monica Warren

June 5, 2026

5  out of  5
rating by Monica Warren
"Cain really helped me out with my business insurance. Thank you 😊"
We responded:
"Thank you for your feedback, Monica. We're glad to hear that you had a positive experience with our State Farm team. If there's any way we could further improve your experience with us for next time, please don't hesitate to give us a call and let us know: (608) 230-1230. - Tyler"
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Steve Niemczyk

May 28, 2026

5  out of  5
rating by Steve Niemczyk
"I'd benro State Farm for over 40 years. And I really like Em."
We responded:
"Steve, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tyler Peterson’s Team is just a call or email away!"
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Eddie Stuckey

May 7, 2026

1  out of  5
rating by Eddie Stuckey
"By far the worst and most bizarre experience
Our company had a policy with another agent do to this location's convenience decided to switch over. And also add the our second business

I dealt with Zach and thats where the problems began. I had to go in there 3 different times to correct his mistakes from what vehicles should be added and one removed to rated drivers
The policies entered each time with totally different coverage vs decided and discussed

After Zach dropped the ball so many times Tyler stepped in and basically said zach did nothing wrong it was state farms back office themselves who messed up and then tried blaming the issues on a situation where a co owner died for one business only But the thing is the business that had the most issues was the newly added one who only ever had me as the owner

Then I tried scheduling several appointments and no responses or delayed multi day responses

These guys aren't professional seems like a bunch of kids who shared the same frat that want to skate by doing the bare minimum they are as helpful as an ashtray on a motorcycle. You are better off asking a tree to write up your insurance policy

I had given Tyler some time to correct his co workers errors and fix this mess and he dropped the ball as well ( he'll probably get on here and blame Santa Claus)
Another agent showed me the email of them requesting to transfer over and Tyler refuses to respond to them"
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Mali

April 23, 2026

5  out of  5
rating by Mali
"Excellent experience working with Caine Hoffman, Sales Associate. He was extremely efficient, responsive, and easy to communicate with throughout the entire process. Caine provided a very competitive quote with strong coverage at a very reasonable price. Everything was handled quickly and professionally, and all of my questions were answered promptly. Highly recommend Caine and this office for anyone looking for reliable service and excellent insurance options."
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Ellen Utter

April 8, 2026

5  out of  5
rating by Ellen Utter
"Great customer service. Todd and I enjoyed our experience w State Farm today! Zack was great. In April, Caine was helpful and professional when asking me questions
about personal property to include."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tim Peterson

March 30, 2026

5  out of  5
rating by Tim Peterson
"Tyler and his Team have provided us excellent guidance and service. They are responsive and service us with expedience and thoroughness."
We responded:
"Thank you so much for the 5-star rating, Tim! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tom W

March 24, 2026

5  out of  5
rating by Tom W
"Caine took care of all my needs today and I appreciate the great service!

Tom"
We responded:
"Thank you so much for the 5-stars, Tom! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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The Masters

March 16, 2026

5  out of  5
rating by The Masters
"Tyler and his team are very responsive. Our family has several policies. Whenever we need to make adjustments they answer quickly and get it done."
We responded:
"Thank you so much for the 5-stars, The! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Arya Nielsen

March 16, 2026

5  out of  5
rating by Arya Nielsen
"responsive and dependable. thank you"
We responded:
"Thank you for the amazing review, Arya! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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BRANDON GILMORE

March 13, 2026

5  out of  5
rating by BRANDON GILMORE
"Super easy to work with. Always gets me the best rate and coverage around. Highly recommend."
We responded:
"Brandon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tyler Peterson’s Team is just a call or email away!"
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jean clark

March 11, 2026

5  out of  5
rating by jean clark
"We had to find new insurance after 20 yrs with the same company. The agent retired. At State Farm, Tyler and Caine have been very responsive to any need that comes up with our insurance coverage. They are helpful, professional and knowledgeable! Thanks!!"
We responded:
"Wow, thank you for the 5-star review, jean! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"