State Farm® Insurance Agent Tyler Peterson

"Great service and easy to do business with!"

"Caine was awesome got my information to me immediately!!!
Huge thank
You"

"Great customer service!!"

"Polite, patient and helpful."

"Tyler and his office were extremely helpful and willing to explain in terms we all can understand!"

"I've been impressed with the level of customer support and professionalism by this team. I feel like you get a great brand and product under Stat Farm with great customer experience and support with this agent and team."

"So it’s November 25th, late this morning I called Tyler Petersons staff and I said that I was going to come at 4:30 PM or 4:40 PM to make a car payment. Staff said that they were going to be open. So that’s the first opportunity to let me know something. So I get there before 4:30 PM ring the doorbell and then I saw on the door. There’s a note saying that they’re gonna be closed November 25th at 4 PM in recognition of Thanksgiving for their staff. Well, the staff never told me that they were going to close at 4 PM I was told they were gonna be open and then the second opportunity is the staff person could’ve called me back to let me know that they’re gonna be closed at 4 PM. So what do I do, I drive a total of one hour not knowing they’re gonna be closed at 4 PM and wasted gas for nothing. Apparently, this place thinks you’re a number instead of a person. And that it’s OK to jerk customers around obviously by the this staff persons action and inaction. I call it Negligence and incompetence for Tyler Peterson ‘s staff. I expect Tyler Peterson to discipline this naughty staff member who doesn’t care about Tyler‘s customers or keeping them. When I come to make a payment soon, I expect a verbal apology and if I don’t, oh well. I tell you folks I was so mad. Especially when I worked all day long at two elderly people’s homes for eight hours doing an honest job working hard doing what I can do to make peoples lives easier. Hopefully this wasn’t the same person who some time ago swiped my new credit card at the time and said it went through when that was a total lie. It did not go through, I found out from my credit union that a different credit card that was never swiped went through rather than the new one. So I suggest Tyler Peterson monitor his staff better over there. He is a really great wonderful guy. Maybe he doesn’t know the kind of jerking around his staff is doing (in this case, I will call it intentionally this day because the staff member had two opportunities to let me know they were going to be closed at 4 PM and he intentionally and knowingly chose not to do the right thing.) Of course, normally I would give this place five stars but when there’s incompetent staff playing around with people’s lives. Then obviously you can’t do that. Ugh"

"I've been with Tyler for over 5 years. Auto, Home, Life, and Umbrella. Tyler and his team always take care of me and offer guidance"

"I’m a senior and hard of hearing. the staff was very patient with me I appreciate that very much."

"After talking to Caine at the office just a couple of weeks ago, im very disappointed. Im going through alot of things, some are financial but others have been dealing with other issues. Like my body going into sepsis 2 times over the last 2 years. The reason I called was to see if my deck was covered because my daughter stepped on a bad board near the edge by the railing. The next thing I know, they sent an inspector to my house and told me to get the repairs listed on the paper or they were going to drop me in Feb of 2026. And when I called them about the letter I asked why they want a tree cut down all of a sudden now when I got the policy it was there. And I told Caine im coming into a death benefit and I asked him if I can pay for a full year of car insurance instead of 6 months. And im working with habitat for humanity to get my repairs takin care of and he told me instead of paying for a full year of car insurance, he said im supposed to put that money towards the boards on my deck that are bad. Now im afraid to even call there to ask a simple question. It was fine when I was talking with only tyler, I never had an issue. But then im having issues now? Im not responsible for the wild fires ect. That they lost so much money from. I felt horrible when he talked to me like that. I ended up crying.
I felt very much like just a number not actually a person. I feel very insignificant to them now."

"The people were very informed, appreciate how they took the time to answer all my questions. I was with american family since 1970 and I am so happy that we switch. I highly recommend this insurance agent."

"Always looking out for me. Reviews my policy and suggests options. Answers questions quickly."

"My son got into an accident, I needed insurance info fast. Tyler got it to me in bout 5 minutes with no jumping through hoops or playing around. Just done and done"

"I'm very thrilled to be with State Farm Insurance due to their outstanding reputation for 5-star products and for fees that are extremely fair and that beats the competition. However, my loyalty is maintained by the agent, Tyler Peterson. To me, he is the face of State Farm. It is his professionalism, knowledge and honesty I admire. Tyler is very focused on the needs of his clients. He does not recommend coverage just for the commission. Moreover, he advises when you don't need a particular coverage. Tyler is more than my State Farm Insurance agent. I consider him a strategic partner."

"Tyler Peterson was extremely helpful in getting me set up with the best option for my needs. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my decision. I really appreciated his professionalism and genuine care. He went above and beyond to make the process smooth and stress-free. Highly recommend working with Tyler!"

"Thank You for Your Prompt Response. I look forward to our In-Person Meeting on Monday."

"Tyler rocks! Great at communicating, very prompt and efficient. Feels great to have a designated agent too and not be "just another number". Hopefully I'll never need to use him for more serious stuff like a claim, but if that day ever comes I know I'll be in good hands. Making changes to policy or whatnot, easy peasy. Best insurance I've ever had. So glad I made the switch."

"Every time, they enthusiastically and actively assist me with things, and I am very satisfied"

"Thanks to Caine Hoffman for his help today. He answered all my questions and forwarded all the information I needed. Always get great service from State Farm."

"I do not have a single bad thing to say about this agency. Tyler is awesome to work with and his team is as well. They help get the best coverage for you and explain everything when you have questions as well as making it easy and convenient for you too!!! I made my boyfriend leave his insurance agency (which was also a State Farm agency) just to be covered under Tyler and we also got a better deal."

"My partner and I have worked with Tyler and his team since our previous agent retired. Tyler's office has helped make policy updates easier and more efficient. We appreciate the great service and also the suggestions on how to save money!"

"Tyler was incredibly helpful throughout the process of getting renters insurance and later canceling it as my lease was coming to an end. He made everything feel simple and stress-free. I really appreciated how quick he was to respond. It’s always great to work with someone who’s both professional and approachable. Thanks for making the whole experience so smooth!"

"Luckily I haven't had much more than cracked windshields but Tyler is extremely easy to work with and quick to respond on everything!"

"Tyler Peterson and his team are fantastic and take excellent care of their customers. I would highly recommend them to anyone looking for insurance!"

"I have been a customer for many years and have consistently enjoyed fast, responsive and helpful service from all the staff in the office. My cars, house and umbrella liability are all covered. The few claims that I have had have been quickly and satisfactorily resolved."